Difference between revisions of "GXtest Recorder Troubleshooting"

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(Instalation (GXtest Recorder))
(Recording (GXtest Recorder))
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== Recording (GXtest Recorder) ==
 
== Recording (GXtest Recorder) ==
;Instalé GXtest pero no me aparece el GXtest Recorder en el Internet Explorer
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;I cannot see GXtest Recorder toolbar in Internet Explorer after the instalation
:Por defecto queda deshabilitada. Es necesario ir a "Ver -> Barras de Herramientas -> GXtest Recorder".
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:Perhaps you need to enable it. Go to "View -> Toolbars -> GXtest Recorder".
  
;Intento grabar en Windows Vista o 7, y no me guarda el archivo
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;Trying to record in Windows Vista or 7, and it doesn't store the xml/zip file
:Puede pasar de recibir un mensaje como "Internal Error: Access to the path ''path'' is denied". El workarround de este incidente es ejecutar el Internet Explorer en modo administrador (menú contextual al shortcut y dar "Ejecutar como administrador".
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:This problem could also have this error message associated "Internal Error: Access to the path ''path'' is denied". The workaround is trying to execute Internet Explorer in administrator mode (contextual menu on the shortcut and then "Execute as administrator".
  
;Cuando se quiere grabar un caso de prueba On-Line GXtest Recorder no queda en estado Recording. Si se está utilizando un sistema operativo de 64 bits ver el siguiente artículo:
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;Trying to record a Test Case in On-Line mode, GXtest Recorder doesn't start Recording. If you have a 64 bits operating system view the folowing article:
[[Cómo ajustar la Zona de Seguridad para el Sitio a Probar]]. Si se está utilizando Windows 7 probar ejecutar GXtest como administrador.
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[[How to adjust the Security zone to the test site]]. If you're using Windows 7 you can try to execute GXtest as administrator.
  
;No me graba acciones sobre popups: El problema puede darse por tener el sitio en Modo Protegido, vea [[Cómo ajustar la Zona de Seguridad para el Sitio a Probar]]. Esto se puede ver en el status bar del Internet Explorer, debería estar en "Desactivado" como se ve en la imagen [[image:modoProtegidoActivado.png|center]]
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;GXtest Recorder doesn't record actions on popups: this problem could happen when the site is in '''Protected mode''', check [[How to adjust the Security zone to the test site]]. You can see this in the Internet Explorer status bar. It should be unabled as you can see in this image [[image:modoProtegidoActivado.png|center]]

Revision as of 20:55, 16 December 2010


Instalation (GXtest Recorder)

An error message appears saying that the library Microsoft.mshtml.dll is missing
You need to download the library and copy it here Windows\System32. After the instalation is completed, you need to copy the same library into c:\Program Files\Internet Explorer\

Recording (GXtest Recorder)

I cannot see GXtest Recorder toolbar in Internet Explorer after the instalation
Perhaps you need to enable it. Go to "View -> Toolbars -> GXtest Recorder".
Trying to record in Windows Vista or 7, and it doesn't store the xml/zip file
This problem could also have this error message associated "Internal Error: Access to the path path is denied". The workaround is trying to execute Internet Explorer in administrator mode (contextual menu on the shortcut and then "Execute as administrator".
Trying to record a Test Case in On-Line mode, GXtest Recorder doesn't start Recording. If you have a 64 bits operating system view the folowing article

How to adjust the Security zone to the test site. If you're using Windows 7 you can try to execute GXtest as administrator.

GXtest Recorder doesn't record actions on popups
this problem could happen when the site is in Protected mode, check How to adjust the Security zone to the test site. You can see this in the Internet Explorer status bar. It should be unabled as you can see in this image
ModoProtegidoActivado.png