Difference between revisions of "GXtest Designer Troubleshooting"

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(New page: Category:Support == Importación de KB == ;Intento importar una KB en GXtest y salta un error que dice: "Method not found ..." :Este error ocurre cuando no se tiene instalado el Servi...)
 
 
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{{Idiomas| Troubleshooting GXtest Designer| GXtest Designer Troubleshooting |GXtest Designer トラブルシューティング}}
 
[[Category:Support]]
 
[[Category:Support]]
  
== Importación de KB ==
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== Import KB ==
;Intento importar una KB en GXtest y salta un error que dice: "Method not found ..."
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;Trying to import a KB into GXtest and then an error message appears: "Method not found ..."
:Este error ocurre cuando no se tiene instalado el Service Pack de Microsoft Framework .NET 2.0 (SP1)
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:This error ocurrs if you don't have installed the Microsoft Framework .NET 2.0 Service Pack (SP1)
:Puede bajar el mismo directamente desde aquí: [http://www.microsoft.com/downloads/details.aspx?familyid=79BC3B77-E02C-4AD3-AACF-A7633F706BA5&displaylang=esç Descargar .NET 2.0 SP1]
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:You can download it from here: [http://www.microsoft.com/downloads/details.aspx?familyid=79BC3B77-E02C-4AD3-AACF-A7633F706BA5&displaylang=esç Download .NET 2.0 SP1]
  
 
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== Import recorded Test Cases ==
== Importar Test Cases grabados ==
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;The name of the control XXX is too long:
 
;The name of the control XXX is too long:
:Si el nombre de un control sobrepasa cierto límite, en el HTML generado por Genexus el nombre se recorta, por lo que queda cierto grado de incertidumbre al determinar el control Genexus correspondiente a partir de ese HTML, y es por esto que se alerta con un warning al usuario para que verifique que es el elemento que esperaba.
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:If the name of a control is longer than the maximum supported by GeneXus, in the generated HTML the name appears shorter, so, there is certain inaccuracy at the moment of identify the GeneXus control assosiated with the HTML control, and for this reason a warning message appears to verify if the element is the correct one.
  
 +
== Execution ==
  
== Ejecución ==
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;Two different windows of Internet Explorer appear, one in about<nowiki>:blank</nowiki> and the other one in the site under test, but it doesn't start playing
 +
:This problem is present in Internet Explorer 7 (under Windows Vista), with the Beta version of GXtest Designer. The problem happen because the site should be under the same Security Zone of about:blank (both in the Intranet Zone for example) and this security zone must have the protected mode unactivated. See [[How to adjust the Security zone to the test site]].
  
;Se abren dos Internet Explorer, uno en la página about<nowiki>:blank</nowiki> y otro con el sitio a probar, y no ejecuta
 
:Este problema está presente con Internet Explorer 7 (corriendo en Vista), en la versión Beta de GXtest Designer. Esto ocurre ya que el sitio a probar debe estar en la misma Zona de Seguridad del about:blank (los dos deben estar por ejemplo en la Zona Intranet) y esta Zona de Seguridad debe tener el modo Protegido Desactivado. Véase [[Cómo ajustar la Zona de Seguridad para el Sitio a Probar]].
 
  
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;Running in Firefox
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Error: Can't open FireFox browser. Is JSSH installed in FireFox?
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:GXtest cannot communicate with FireFox if it is not using JSSH (plugin required to automate).
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:The file to install the extension jssh is in the FireFox folder inside the installation folder of GXtest Designer
  
;There is no Opened Browser
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:- File Jssh-3.6.x-WINNT.xpi is for FireFox versions 3.6 or earlier
¿El browser por defecto es Firefox?
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:- File mozrepl-jssh.xpi is for newer versions of FireFox
:GXtest no puede comunicarse con firefox que no sean levantados con jssh (plug in para automatizar).
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:Workarrounds:
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:- Que el browser haya sido "levantado" previamente por GXtest.
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:- Que el browser haya sido "levantado" con jssh, para eso se puede ejecutar desde la ventana de Run de windows (Win + R):
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  firefox -P testyard -jssh
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:(Se podría cambiar el acceso directo a firefox para que siempre levante de esta manera.)
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 +
:To install the extension just open the file. Xpi with Firefox (Ctrl + O) and FireFox ask us if we want to install the extension.
  
== Licencias ==
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;El License Manager no me muestra los productos GXtest Designer ni Manager:
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;Error in CheckMainObject in IE 11 since 2015
Para que le aparezca en la lista tiene que estar en el Registry:
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The problem is caused by a Windows update (KB3025390) released in December 2014. The solutions are:
 +
* Uninstall this update. [http://windows.microsoft.com/en-us/windows/remove-update Here] is a link detailing the uninstall process
 +
* Install the Windows update patch that fixs this issue: KB3034196, released in feb/2015,.
 +
 
 +
== Licenses ==
 +
;The License Manager doesn't show the products GXtest Designer or Manager:
 +
Check if this appears in the Registry:
 
   
 
   
 
  [HKEY_LOCAL_MACHINE\SOFTWARE\ARTech\GeneXus Authorizer\Product Description]
 
  [HKEY_LOCAL_MACHINE\SOFTWARE\ARTech\GeneXus Authorizer\Product Description]
  Name_98_10=GXtest Designer (X)
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  Name_98_17=GXtest Designer (X)
  Name_99_10=GXtest Manager (X)
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  Name_99_17=GXtest Manager (X)
  
Si no aparece es necesario ejecutar el archivo prodgxtest.reg que está en la carpeta de instalación de GXtest.
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If not, you should run the file prodgxtest.reg which you will find in the installation directory.
 
   
 
   
También en los filtros del gxlmgr.ini tiene que estar habilitado:
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Check if the filters in the gxlmgr.ini are enabled or not:
  
 
  [Filters]
 
  [Filters]
 
  Version  = -1
 
  Version  = -1
  Product62 = 10 (9 para la beta)
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  Product62 = 17
  Product63 = 10 (9 para la beta)
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  Product63 = 17
 
   
 
   
A menos que en el ini no tenga esa parte de los filters.
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Unless this lines doesn't appear in the file.
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 +
 
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;GXtest Designer is authorized but when you open it the following message appears:
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 +
[[Image:autorizarDesigner.png]]
 +
 
 +
The problem can occur when you have older versions of the license protection system. One option to solve this is to install the latest version of GeneXus [http://www2.gxtechnical.com/portal/hgxpp001.aspx?15,8,77,O,E,0,,4177;0;0;GXPRT;/%20%20/;/%20%20/;M Protection Server]
 +
 
 +
 
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[http://wiki.genexus.com/commwiki/servlet/hwiki?Access+Denied+when+using+remote+licenses+-+Solution Access Denied when using remote protection]
 +
 
 +
[http://www2.gxtechnical.com/portal/hgxpp001.aspx?15,4,61,O,E,0,,22835 Access Denied with remote protection]

Latest revision as of 14:02, 17 April 2015

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Contents

Import KB

Trying to import a KB into GXtest and then an error message appears
"Method not found ..."
This error ocurrs if you don't have installed the Microsoft Framework .NET 2.0 Service Pack (SP1)
You can download it from here: Download .NET 2.0 SP1

Import recorded Test Cases

The name of the control XXX is too long
If the name of a control is longer than the maximum supported by GeneXus, in the generated HTML the name appears shorter, so, there is certain inaccuracy at the moment of identify the GeneXus control assosiated with the HTML control, and for this reason a warning message appears to verify if the element is the correct one.

Execution

Two different windows of Internet Explorer appear, one in about:blank and the other one in the site under test, but it doesn't start playing
This problem is present in Internet Explorer 7 (under Windows Vista), with the Beta version of GXtest Designer. The problem happen because the site should be under the same Security Zone of about:blank (both in the Intranet Zone for example) and this security zone must have the protected mode unactivated. See How to adjust the Security zone to the test site.


Running in Firefox

Error: Can't open FireFox browser. Is JSSH installed in FireFox?

GXtest cannot communicate with FireFox if it is not using JSSH (plugin required to automate).
The file to install the extension jssh is in the FireFox folder inside the installation folder of GXtest Designer
- File Jssh-3.6.x-WINNT.xpi is for FireFox versions 3.6 or earlier
- File mozrepl-jssh.xpi is for newer versions of FireFox
To install the extension just open the file. Xpi with Firefox (Ctrl + O) and FireFox ask us if we want to install the extension.


Error in CheckMainObject in IE 11 since 2015

The problem is caused by a Windows update (KB3025390) released in December 2014. The solutions are:

  • Uninstall this update. Here is a link detailing the uninstall process
  • Install the Windows update patch that fixs this issue: KB3034196, released in feb/2015,.

Licenses

The License Manager doesn't show the products GXtest Designer or Manager

Check if this appears in the Registry:

[HKEY_LOCAL_MACHINE\SOFTWARE\ARTech\GeneXus Authorizer\Product Description]
Name_98_17=GXtest Designer (X)
Name_99_17=GXtest Manager (X)

If not, you should run the file prodgxtest.reg which you will find in the installation directory.

Check if the filters in the gxlmgr.ini are enabled or not:

[Filters]
Version  = -1
Product62 = 17
Product63 = 17

Unless this lines doesn't appear in the file.


GXtest Designer is authorized but when you open it the following message appears

AutorizarDesigner.png

The problem can occur when you have older versions of the license protection system. One option to solve this is to install the latest version of GeneXus Protection Server


Access Denied when using remote protection

Access Denied with remote protection